General

This is our GENERAL forum to provide us ideas and feedback.

PLEASE NOTE: PRODUCT SPECIFIC FORUMS ARE ON THE RIGHT!

General suggestions for ways GRASP can improve your customer experience go here.

We hope you find this tool useful.

Sincerely,

Erik Mueller
President

I suggest you ...

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    1. Create a program for managing unused e-tickets

      Create a program for managing unused e-tickets that allows users to upload unused e-tickets and add/edit/delete unused e-tickets online.

      14 votes
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      • City pair program

        In grasp data enter city pair country pair. caountry to city region to city and so on...get response with numbers of R/T and O/W - and ability to generate excel/pdf from it...

        6 votes
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        • Allow me to purchase and download Crystal Reports from your web site

          Allow me to purchase and download Crystal Reports from your web site

          4 votes
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          • 3 votes
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            • Web interface "where is my traveler"

              Go to graspdata and search by flight details/route/destination and recive results without running the whole report.

              every time an airplane is diverted today we get a request to find out if any employees are on board...

              3 votes
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              • Allow sort selection on Report Options

                Allow users to select which sorts they would like to show on a report. All clients do not have the same sorts. This will prevent having to change a report several times or customize reports for individual clientele.

                3 votes
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                • Alphabetical Listing instead of Page Numbers

                  Instead of having page numbers for the report pages under My Reports, or Corporations or Users...can we have an A B C Listing for easier reference?

                  3 votes
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                  • Full Y Table - Reason Codes

                    Grasp should create a table that states the most common city pairs and their full Y prices in order to help with automatically fixing reason codes that are missing the full fare udid.

                    2 votes
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                    • create a mobile and table version. Casto Travel.

                      Casto would like to see a mobile and Tablet version of the prodcut.

                      2 votes
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                      • Date Field used (i.e. departure date, issue date, return date)

                        If the reports could state which Date Field are used (i.e. departure date, issue date, return date) either on the cover page or on the top of report, near date range.

                        2 votes
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                        • When creating a batch, if we could add a report package to a batch in addition to single report(s).

                          When creating a batch, if we could add a report package (choose from our own report packages) to a batch. In addition, to adding single reports to the batch it would be very useful.

                          2 votes
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                          • Allow single filter value to be removed

                            Instead of clearing the entire value filter of all previously selected filters. Allow for a single filter to be removed. Now, if you click the X icon or the Clear All, doesn't matter, the enter value group is cleared out.

                            1 vote
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                            • 1 vote
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                              • 1 vote
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                                • Email New User Email to Admin & Include Training Links

                                  When setting up a new user and email them the login info, email the same email to the administrator. Also, include training links in the email.

                                  1 vote
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                                  • Post documentation and training for your products online

                                    Post documentation and training for your products online

                                    0 votes
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