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This is our GENERAL forum to provide us ideas and feedback.

PLEASE NOTE: PRODUCT SPECIFIC FORUMS ARE ON THE RIGHT!

General suggestions for ways GRASP can improve your customer experience go here.

We hope you find this tool useful.

Sincerely,

Erik Mueller
President

I suggest you ...

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  1. implement a second dashboard item "where are my travelers" based on GDS data.

    Every time we receive weather waiver alerts from the major carriers, we run custom-written GDS reports because back office data shows already cancelled reservations and/or non-refundable invoices.
    Thanks!

    7 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow me to purchase and download Crystal Reports from your web site

      Allow me to purchase and download Crystal Reports from your web site

      5 votes
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        planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Date Field used (i.e. departure date, issue date, return date)

        If the reports could state which Date Field are used (i.e. departure date, issue date, return date) either on the cover page or on the top of report, near date range.

        5 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Corporation Account Setup

          Please allow a way to select and delete more than 1 account from the account list. Sometimes, my Corporations have 50+ companies and it would be nice to have a way to delete more than 1 at a time.

          Also, please allow the Group Code sync to DELETE any accounts that have been removed from the Group in Trams.

          4 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Launch from new report from History Reports page

            Being able to launch a new report already in History and just amending the report criteria (dates, format etc) would save a lot of time.
            Yes I could schedule a report and not send which would give me the template but first suggestion would suit better.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • General Idea

              Post a general idea here

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • add the date field “changed” for GDS reports, in order to capture when a PNR was last changed, i.e. touched.

                We have clients with a need to see everything that was “changed” the day prior, versus what was “booked” or “issued” the day prior.
                Thanks

                1 vote
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                  under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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